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Telephony Solutions
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Are you getting the most out of your telephone,
fax and mobile setup?
Your phone system is often your first and main
point of contact with your customers, yet the potential to make
the most of this important medium is often overlooked. Calls
into your business is often the first chance customers have
to make personal contact with you and a mishandled call can
ruin that initial impression.
With new technologies, you can make use of features formerly
only available in enterprise level systems. Control the way
calls are handled and improve your efficiency at the same time,
all while reducing call costs |
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We specialise in the following
IT areas: |
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Voice
over IP |
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Digital/Electronic
Faxing (E-Faxing) |
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Mobile
& SMS Integration |
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Voice over
IP |
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VoIP is a new technology that allows a phone system
to use the same network that your computers connect to. It allows
greater flexibility and growth, allowing phones to be installed
wherever a network point is available. VoIP allows the phone
system to be customised in many ways, meaning a system can be
designed to suit your specific business needs. Full call recording,
multiple call groups, near unlimited extensions and voice menu
systems can all be set up in easily.
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Electronic
Faxing |
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Move towards the paperless office by shifting
your fax services to digital eFaxing. Send and receive faxes
in your email program, access your received faxes from any location
at any time and never miss a fax again.
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Mobile and
SMS |
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By reviewing all your current phone plans, we
may be able to save you money on calls to and from company mobiles
as well as reduce your land line costs. Features such as SMS
from your PC can help you keep in contact with your customers
and staff easily and effectively. Synchronise your mobile or
PDA with your office network to ensure you have the most up
to date information even when you’re on the road.
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